Online Therapy

Image Credit: Teppo K., Flickr. Licensed under the Creative Commons license.

In response to COVID-19, all sessions have been moved online to secure video-conferencing and/or telephone appointments.

My background in telehealth is informed by my past work in tech start-ups like Talkspace and Betterhelp and my own interest in using IT to promote accessibility in mental health. Once we’ve safely flattened the curve, my hope is to provide everyone with a hybrid of both in-office and telehealth options (depending on your preference!).

The platform I currently use is Simple Practice, which has been certified to be hospital-grade secure and HIPAA compliant.

Desktop/Laptop Requirements

  • A reliable internet connection with a speed of at least 20 mbps. A wired ethernet connection is strongly recommended. However, strong wifi will work as well.
  • A computer with an integrated or external microphone and webcam.
  • A computer with at least 4 GB of RAM.
  • The most updated version of Google Chrome or Firefox.

Test your system with the pre-call tool.

Mobile Requirements

Benefits to Using Online Therapy

  • More flexible appointment times offered.
  • Increased physical accessibility.
  • Covered by many major insurance policies like Cigna.
  • Available statewide if you move somewhere else within the state your therapist or other telehealth provider is licensed in.

Limitations to Using Online Therapy

  • Disruptions may occur due to geographical service outages or general tech troubleshooting.
  • Not appropriate for immediate or emergent crisis. If in immediate crisis, call 911 or 1-888-NYC-WELL (1-888-692-9355).